Privacy policy

It is Your Ideal Fit’s (Lucy Mills) policy to respect your privacy regarding any information I may collect when you visit my website and whilst providing services to you. As such, I have developed this Privacy Policy in order for you to understand how I collect, store, use and disclose your personal information. I am outlining steps below describing how you control what I do with your data.  Data within this Policy refers to personal data which identifies you, including your name and contact details.

Data responsibility

Lucy Mills t/as Your Ideal Fit is responsible for your data. I control the data collected from you and how the data is used.

Personal data collected

Contact details (name, address, telephone and email address) date of birth, payment details (through secure payment processor(s) such as Stripe – where your card data is converted to a secure encrypted token – I cannot access or view your specific card details)), conditions related to your injuries and capacity to exercise provided by you.

Use of your data

I collect your personal data to maintain your records on my systems in order to book your sessions and services, communicate with you and manage administration including accounting and billing.

I do not provide your personal information to any 3rd party organisation or entity for marketing or sales purposes.  If you receive my newsletter, you control the ability to opt out at any time with clear instructions in each email.

If you’re unsure or need help, email me at lucy@youridealfit.com or via the contact form on the Your Ideal Fit website and I will ensure your wishes are carried out.

Keeping your data on file

I keep your account active whilst you are using the Your Ideal Fit services. If you don’t log in to your account for more than three years, I will deem you as an inactive client and your data will be deleted.

Your data protection

I protect your personal data against unauthorised access, unlawful use, accidental loss, corruption and/or destruction.  My suppliers have technical measures in place to protect your information and to maintain your account security. I have clear limits in place as to who can access administration accounts and your subsequent data.  Only authorised persons are granted access and I maintain full control at all times.

Sharing your data

Your data is held on or with the following services;

·      My own secure devices with strong encrypted password or biometric security

·      3rd party session booking platform – Bookwhen Limited – which may change from time to time

·      3rd party email and communications platform – The Rocket Science Group Limited t/as Mailchimp – which may change from time to time.  I will only use systems that are GDPR compliant and maintain top level encrypted security.

Website cookies

Certain cookies are utilised on my website to allow certain functions from time to time including log in, booking, cancelling and rescheduling classes and for other functions such as reporting and improving my website.

Your data and your rights

GDPR rules ensure you have rights to exercise.  If you’d like to exercise any of the following rights, please contact me on lucy@youridealfit.com and I’ll assist you. There is no charge for any single request and I’ll fulfil your request within 30 days.

·      The right of access – sometimes referred to as ‘Subject Access Request’ (SAR)

·      The right to rectification (ensuring data is correct)

·      The ‘right to be forgotten’ or deletion of your account

·      The right to restrict processing

·      The right to object

·      The right to data portability

Contact

You can email me if you have any data related complaints on lucy@youridealfit.com. Alternatively, you can contact the Information Commissioner’s Office by telephone on 0303 123 1113 or visit their website located at ico.org.uk/concerns .